Per our telephone conversation today, I would like to go on record in saying my experience with Dr. Arcacha and his assistant Mr. Doran, I don’t know about the spelling of his name but he was very very efficient, courteous and way ahead of anything, Dr. Arcacha said to me “I think we need to give your eyes the Pam exam” and Doran walked through the door with all the right stuff. He is a blessing to be around and is quite the asset too your organization.I look forward to seeing him in the future. Sincerely, Henry D. Herbert
Thank you with all my heart for restoring my eyesight in my right eye to the clarity I had at my daughter Jean’s wedding. (Who by the way was with me on the day of the surgery on 12-21-10).
I shall gladly and gratefully recommend your expertise and experience to anyone in NEED! Thank you again, Ingrid Karas
Just a note to thank you for giving me the greatest gift of all clear, beautiful sight. You made a scary thing so simple with the little presentation on surgery. Knowing what to expect made things simple.
You have a great group there at Visual Health. I’m sure those wonderful employees who have wonderful personalities; it’s the greatest group I’ve ever had the pleasure to be around.
Oh, please thank your mother, if she is still with us, for the great gift she gave the world, YOU! Picasso had his brushes you have your laser. Judy McCullough
My experience at this facility was comfortable and I will recommend you to my family and friends. It began with the technician John Lopez whom is caring and well rounded. The staff was also great and they all made me feel at home. Elsa Rodriguez
I just wanted to thank to you for giving me my vision back. Your care and expertise gave me something I lost. My vision is so amazing now that I do not have to wear any glasses. I feel like new again! I am going to recommend you to all my friends and family. Again, thank you! Rolando Alfonso
A thank you is not enough to say for the wonderful experience I had at Visual Health. The results are incredible from wearing glasses one day to wearing no glasses the next day after surgery. I am a very busy person on the go all the time and having the freedom from my glasses is great! I am going to tell all my friends at church if they need cataract surgery they need to see the best and that is Dr. Coffman. I just cannot thank you enough.
The entire experience from the initial appointment through the final follow up after cataract surgery was exceptional. I wished that I would have done the surgery sooner. I cannot wait to tell my family and friends, again thank you so much for everything.
Dear Dr. Hearing
I just had my eyelids operation performed by Dr. Michael Connor, as you suggested. I am very pleased with the outcome. Thanks again for your recommendation. I just wanted to take a moment to thank you; your extraordinary efforts are greatly appreciated and I am sure that with your guidance and support thsis would not finally come true. It is so wonderful to know that I can count on a honest medical professional to guide me throught times like this.
Thank you aging for your help!
Dear Dr. Coffman,
I thank you so much that I was able to be one of your clients for my cataract procedure. My recovery was brief and I am so greatfull for everything you have done for me.
Dear Dr. Coffman,
In July and August of this year, I had a serious eye problem causing me to see Dr. Ortiz. During my several visits, I received impeccable service from Dr. Ortiz and Jennifer. They showed a high level of professionalism, genuine care and compasion for me. I am thoroughly a pleased patient. When I called with my concerns, they never once made me feel like a bother.
The service I received is probably an indication of how they treat all of their patient; howeverI believed they went above and beyond the call of duty for me, and I wanted you to know what kind of service they provide.
Dear Mr. Carlos Lopez,
I just wanted you to know how helpful one of the employees of Visual Health has been to me. “Britany” is an excellent employee. Her customer service skills made my visit extra special. She is polite and kind, and goes above and beyond her job. I haven’y noticed anyone with such good customer service skills in many years! It was a pleasure dealing with her.
Cindy Rayburn (patient to Dr. Coffman)
Dear Mr. Lopez,
Tavia was very helpful upon my arrival as a new patient. She went above and beyond of helping me resolve my insurance isuue. It is important to have people in the right place. She is in the right place to meet and greet new clients. Her warm smile is just what clients need to see when they enter your office. Vianca was very effecient and thorough in helping me with my insurance delimma. She patiently called the insurance company and resolved the issue. Tony explained to me in detail how to care for my eyes. Dr. Ortiz was compassionate about removing the foreign object out of my eye because I was anxious. I just want to say “Kudos” to your extraordinary employees.
I am happy that Dr. Sunir Joshi is with Visual Health. Since I have to come every month for treatment having a doctor that smiles and makes you feel that he is so happy to see is priceless. Even when you do not like the treatment he tells you gently holding your hand what he is going to do and why. He is so pleasant and kind, how can you not like him.